Non-refundable means non-refundable. We feel we serve you for several months through email correspondence, phone-calls explaining size, type and temperament etc. You also hold the spot on the list for several months as I turn other customers away. We can only PREDICT timing of a litter, but we do not GUARANTEE timing of a litter. Should you feel that if the puppy didn't arrive by the predicted time, this does not allow you to expect a refund. If you choose to put down a reserve, you are choosing to embrace that mother nature is in control of timing. You are committing to a process that can sometimes be unfavorable due to litter size, lack of color, unpredictable death, unpredictable genders born, miscarriages, or delayed heat cycles. You are always welcome to roll your reserve to a future litter and we do our very best to get you what you are looking for and often let you hold two spots on two different lists to increase your chances. We make every effort to provide your family with a healthy, beautiful puppy. Please understand this is not an item we can stock on a shelf and due to our central location we are serving Mpls., Chicago, Des Moines, Omaha, Nebraska. We serve as far as California to Maine. We have a handful of puppies to serve all these major cities. Due to our outstanding customer service and quality of our puppies, we feel confident that our process will provide you with what you are looking for. We sincerely wish we could control mother nature, but we simply can not. We always work with customers vacation schedules and are willing to hold puppies for an extra week or two. We try to accommodate and understand your situation. Please understand that the deposit is indeed non-refundable for any reason and the option to roll is always there for you.
TO MAKE A RESERVE PAYMENT:
Buy PayPal: To make a reserve payment, please send $300.00, the paypal fee of $9.00 will also be added. Use this only when you have communicated with me to be on a particular list. Your customer file will be started and a receipt of your payment will be added to your folder, so there is no mixup on the amount of money received. This is applied to the purchase price of the puppy and is non-refundable. Please send me a separate email on the contact us page that has your full name, address, phone number and the mother's name of the list that you are reserving a puppy from. I need this information for the Health Certificate. Click below to make a reserve payment by PayPal. This is the first step that will guarantee you a puppy from your chosen litter. Thank you.
The 3% fee is shown as Tax on this form, it is not tax, it is the paypal fee charge. You will -pay 7% Iowas sales tax when you pick up your puppy.
To make a $300.00 reserve payment, plus the 3% paypal fee, click here:
By U.S. Postal Service: Please send a $300.00 check in the mail to Kimberlee's Kennels 2182 Glenville Rd. Decorah, IA. 52101. Include a note with your check of the mother's name, your full name, address and phone number. The note must be included so your check can find your customer file which is filed under the mother's name. This option will save you the $9.00 paypal fee.
Kimberlee's Kennels bag. 19W x 13H x 3D In, 25 inch handle. $10.00 *Not available until June 2018* Free and stuffed for customers purchasing a puppy after June 2018.
ORDERS Received and Paid in full: Ship date first week in June.